Caregiver Lantern FAQ
Here you’ll find answers to common questions about the 222 Caregiver Lantern Project, the Caregiver Brain Dump Package, how delivery works, what is made public in the Lantern Grove, and where to get help if something doesn’t go quite right.
What is the 222 Caregiver Lantern Project?
The 222 Caregiver Lantern Project is a recognition and support project created through Mental Magnolia to honor the often unseen work of caregiving.
When someone lights a Lantern, one complete Caregiver Brain Dump Package is sent to the caregiver they choose, including themselves, and one more lantern is added to the Caregiver Lantern Grove. Buyers may also include an optional public dedication or light the lantern anonymously.
What comes with a $15 Caregiver Lantern purchase?
Each $15 purchase sends one complete Caregiver Brain Dump Package, in the buyer’s chosen PDF version, to the caregiver they choose, including themselves, and adds one lit Lantern to the ongoing Caregiver Lantern Grove.
Can I light a Caregiver Lantern for myself?
Yes. If you are a caregiver, you are welcome to light a Lantern for yourself. Choose the Caregiver Brain Dump Package version you prefer and select yourself as the caregiver during the order process.
Your package will be delivered to the email address you provide, and you may choose to add a public dedication to your Lantern or light it anonymously.
What is the Caregiver Brain Dump Package?
The Caregiver Brain Dump Package is a practical support resource created for caregivers. It includes guided pages and tools designed to help organize information, track needs, prepare for appointments, sort priorities, and unload some of the mental clutter that caregiving can create.
It is meant to be supportive, not overwhelming. Caregivers can use the whole package or only the pages that are most helpful to them.
How does the Caregiver Brain Dump Package help a caregiver?
The package is designed to give caregivers one place to unload, organize, and keep track of some of the many details competing for their attention.
Its practical tools can help with things like preparing for appointments, tracking medications and observations, organizing care information, sorting priorities, and identifying where help may be needed.
But the package is not only about organizing the care of someone else. Some of its pages intentionally turn the caregiver’s attention back toward themselves: how they are doing, what they are carrying, what they may need, and where support could make a difference.
That matters because caregivers can become so focused on managing everyone and everything around them that their own needs quietly disappear from view. The Caregiver Brain Dump Package is meant to help bring some of those needs back into the picture, too.
It is not another assignment to complete. Caregivers can use what helps, skip what doesn’t, and return to individual pages whenever they need them.
What’s the difference between the Printable PDF and Tablet PDF versions?
Both versions are PDF files delivered by email and contain the same complete Caregiver Brain Dump Package.
The Printable PDF is designed for caregivers who prefer to print the pages and write by hand.
The Tablet PDF is designed for caregivers who want to write directly on the pages using a tablet and a compatible PDF annotation app.
The difference is simply which PDF version best fits the caregiver’s preferred way to use it.
How does the caregiver receive the package?
The package is delivered by email to the caregiver address provided during checkout. If you are lighting a Lantern for yourself, simply use your own email address as the caregiver recipient. The email includes the package as an attachment along with a secure backup download link in case the attachment cannot be opened or saved.
What is the secure backup download link?
The secure backup download link is a private, time-limited link included in the delivery email. It is there as a backup option in case the attached file does not open properly or the caregiver needs another way to access their package.
What should I do if the email or download doesn’t work?
First, check spam or junk folders and try the secure backup download link included in the email.
If there is still a problem, reply to the Caregiver Lantern email you received or contact us at lanternsupport@mentalmagnolia.com .
What information about the caregiver, the recipient, is made public?
The caregiver’s private information is not publicly displayed automatically. Email addresses and other private order details remain private.
The public Lantern Grove may show the Lantern number and, when a public dedication is submitted and approved, the approved public display information connected to that Lantern.
What information about me, the buyer, is made public?
Your personal information is kept private. Your name, email address, payment information, order details, and other private information are not displayed publicly as part of the Caregiver Lantern Project.
The public Lantern Grove shows the Lantern number and, when you choose to submit one for public display, the approved name, initials, nickname, or dedication you provide.
If you choose not to include a public dedication, your Lantern can still be lit without identifying you publicly.
How do dedications work?
Buyers have the option to include a short dedication connected to the Lantern they light. If a dedication is intended for public display, it is reviewed before appearing in the Lantern Grove.
The Lantern itself can still be lit even while a dedication is waiting for review. If no public dedication is included, the Lantern can still appear in the Grove without it.
Can I get a refund?
Because the Caregiver Brain Dump Package is a digital product delivered electronically, completed Caregiver Lantern purchases are generally non-refundable.
If you are charged more than once, receive the wrong package, or experience a delivery or file-access problem that we are unable to resolve, please contact us at lanternsupport@mentalmagnolia.com so we can make it right.
Can the package be shared or redistributed?
The Caregiver Brain Dump Package is provided for personal use. Recipients are welcome to print or duplicate pages for their own caregiving needs and to share completed pages with members of their care or support team as appropriate.
The blank package itself should not be forwarded, redistributed, resold, uploaded, or shared with others.
Is either the caregiver recipient or the purchaser/buyer added to a marketing or promotional mailing list?
No. Neither the caregiver recipient nor the purchaser/buyer is automatically added to a Mental Magnolia marketing or promotional mailing list through a Caregiver Lantern purchase.
The information provided during the order process is used to complete the Caregiver Lantern purchase, deliver the Caregiver Brain Dump Package, provide the related confirmation emails, and offer support if something goes wrong.
Any future option to receive additional Mental Magnolia emails would require a separate choice to opt in.
What should I do if I have a problem with my order, email, or package?
Start with the FAQ answers that apply to your situation. If something still is not working, reply to the Caregiver Lantern email you received or contact us at lanternsupport@mentalmagnolia.com .
We can help with order questions, missing emails, package access, secure download problems, or other Caregiver Lantern issues.
Still have questions?
Whether you are here to honor a caregiver, learn more about the package, or find your way to the Lantern Grove, you can keep going below.